Return Policy

1. Scope of Application

This policy applies only to products purchased on the QUORELYNX.com website. Products purchased from authorized dealers/resellers are subject to their own return policies.

2. Return Policy

Order Cancellation

Orders can be cancelled before shipment/production, with a full refund provided upon cancellation.

Orders cannot be cancelled after shipment.

Return Rules

Returns can be requested within 30 days of receipt under the "Hassle-Free Return" policy.

The product must be unused, in its original condition, and in its original packaging (used items are not eligible for return or exchange).

The return shipping cost is the responsibility of the customer (unless there was a shipping error by the merchant).

The product must be sent to the designated return address provided by QUORELYNX.

Refund Process

Once the returned item is inspected and approved, a refund will be issued to the original payment method within 7 business days (delays may occur during holidays).

Refund Delays/Missing Refunds

If you have not received your refund, please first check your bank account and contact your credit card company/bank.

If the refund is still not received, please contact QUORELYNX's official email at service@QUORELYNX.com
.

3. Warranty Policy

Warranty Period

The product is covered by a 1-year limited warranty from the date of purchase, which covers defects in materials or workmanship.

Warranty Coverage

This warranty applies only to the original purchaser (proof of purchase is required).

It does not cover issues arising from misuse, accidental damage, or improper maintenance.

Warranty Process

Email service@QUORELYNX.com
 to report the issue and provide proof of purchase.

If the claim meets the warranty conditions, the product will be repaired or replaced free of charge.

4. Special Terms

Repeated returns or returns of used products may be denied.

Orders from customers with a high return rate may be refused.

5. Other Notes

Shipping fees and handling charges from the original order are non-refundable.

Store credit or gift card refunds are not offered.

Price matching is not available with dealers or competitors.